Privacy Policy

Pandaemonium ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and what choices you have. By using our site or buying from us, you agree to this policy.

When you place an order or sign up, we may collect:

• Name, email address, shipping and billing addresses
• Phone number (for shipping carriers)
• Payment information (processed securely by Shopify — we never see card details)
• Order history and product preferences
• Browser type, device info, and usage analytics (cookies)

• Process and fulfill orders
• Send order confirmations, shipping updates, and customer service replies
• Send marketing emails (only if you opted in — unsubscribe any time)
• Improve our products, site, and customer experience
• Detect fraud and prevent abuse
• Comply with legal obligations

We share data only with services we need to operate:

• Shopify — checkout, payments, order management
• Supplier partners — order fulfillment and shipping
• Shipping carriers — USPS, UPS, DHL, etc.
• Email providers — transactional and marketing emails
• Analytics — anonymized usage data only

We do not sell your personal information. Period.

We use cookies for essential functionality (cart, login) and analytics. You can disable cookies in your browser, but parts of the site may not work properly.

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct or delete your data
• Opt out of marketing emails any time
• Opt out of data sales (we don't sell, but the right is yours)

To exercise any of these, email privacy@pandaemonium.shop.

We keep order and account data for as long as needed to fulfill orders, comply with tax/legal obligations (typically 7 years), and for legitimate business purposes.

Our site is not directed at children under 13. We do not knowingly collect data from children. If you believe we have, contact us and we'll delete it.

We may update this policy. Changes will be posted here with a new "last updated" date. Material changes will be announced via email or a notice on the site.

Questions about your privacy? Email privacy@pandaemonium.shop.